Sue is a highly experienced Information Management professional with a proven track record of achievement in managing frontline service delivery and formulating corporate knowledge projects.. Sue’s portfolio includes delivery of ICT and Knowledge Management (KM) strategies, infrastructure design, identification of data assurance risks and development of document retention schedules, metadata and taxonomy standards. Formerly Deputy CEO of CILIP: the Chartered Institute of Library and Information Professionals, Sue has represented UK interests on international bibliographic standards committees. Sue has the ability to assess requirements, identify targets and enable colleagues to achieve performance driven objectives. She is able to respond and direct use of key project resources with positive and credible advice, both when acting as a ‘safe pair or hands’ or as a catalyst to move an organisation forward.